Seven plugins, and the phone still rang.
D’Agate has fed Hamburg since 1962. When I started working with them in September 2025, they were still taking most of their orders by telephone. The job looked straightforward: redesign the website. The site was already running seven plugins, carefully assembled by the developer before me, and together they still could not answer the questions a caterer faces every working day.
Can we deliver to this postcode, and what does that cost? Is there enough notice to cook for ninety people? What is this order actually worth, before anyone agrees to it? Seven plugins, and Prem Kumar Kapoor was still answering all of that on the phone.
So I stopped searching for a plugin that fit, and started listening. Euqin came out of those conversations.
There is a longer version of this, and it starts in a village where everyone assumed I would farm.